Terms & Conditions

Returns and Exchange Policy

If for whatever reason you are not happy with your purchase, you are welcome to return the item(s) back to us for a full refund including the original delivery charge provided the item(s) are in their original condition. 

We will also exchange any item(s) for the correct one if you have ordered the wrong size or colour within 14 days, free of charge.

If you are returning an item because it is unwanted, the return delivery charge will not be refunded.
However, if you were supplied the incorrect item, the return delivery charge will be reimbursed by Watch Straps Direct

Please return your item(s) to our address as shown on our contact us page along with a note stating the reason for your return.

All refunds and exchanges will be processed within 3 working days of receipt. 

Dispatch and Delivery

We dispatch orders on the following days - Tuesday, Thursday and Friday. All orders received 
on the those days before midday are usually dispatched the same working day. Orders placed on any other day will normally be dispatched on the next dispatch day. For details of our delivery times, please click here.


All company names, logos or trademarks and product names or photographs displayed in this website are the property of their respective owners


No part of this website shall be copied without written permission from Watch Straps Direct. Whilst we try our hardest to ensure accuracy, Watch Straps Direct cannot be held responsible for errors on this website.

Links to other watch related websites

We cannot be held responsible for the content of any third party website.




These terms do not affect a consumer's statutory rights.